TL;DR
- Labs are not included in the membership fee.
- FOLX gender affirming hormone therapy members usually have labs once or twice a year.
- We offer our members a low negotiated out of pocket rate with Quest Diagnostics. In this case, members pay FOLX directly. We bill members for these labs one month after the lab order is sent to Quest.
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If you do not go to a Quest facility to perform your labs, you will need to provide payment in person (either out of pocket or using insurance) when you arrive to perform your labs. FOLX will not bill you if this is the case.
- Quest locations must be specified as "Quest Diagnostics" and not just any Quest location on their finder.
- Members in NJ, NY & RI must pay for Quest labs out of pocket due to state laws.
- Members in ND & SD must find local labs since there are no Quest locations in state.
- Members who prefer a non-Quest lab should inform their clinical team via the Athena Patient Portal.
- The Member Navigation team is always available to help find a lab facility, if needed.
Helpful articles:
How insurance works at FOLX Health
Estrogen HRT Labs at FOLX
Testosterone HRT Labs at FOLX
If you need help finding a lab, submit a request and one of our Member Navigators will be happy to work with you to find the right location.
If you already have a preferred non-Quest lab in mind, please reach out to your clinical team via the Athena Patient Portal to let them know!
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