How do I get my monthly membership fees reimbursed with Blue Shield of California?

After you’ve signed up, follow the instructions below to get reimbursed* for your monthly membership fee.

1. Download the invoice you receive from Stripe in your email after you complete the transaction.
   • If you did not receive your membership invoice, please reach out to us via the Message Center for a copy.
2. Email the attached invoice with the email subject “FOLX Membership Reimbursement” and the below information to folxhealth@blueshieldca.com:
   • Legal Name
   • Date of Birth
   • Blue Shield of California Member ID
3. Once Blue Shield of California receives your email, they will match the details you send to your insurance plan. You can expect to receive a check in the mail in about 30 days.
   • Please note: It is Blue Shield of California's current process to send the reimbursement check to the name and address of the subscriber of your insurance plan. We understand this option might not work for all members and are working with Blue Shield of California to address.
   • If Blue Shield of California has any questions regarding the reimbursement, a Blue Shield of California employee will reach out to you via email.
   • If you do not receive the reimbursement on time or you would like to check the status, please contact Blue Shield of California Customer Service using the number on the back of your card.

*Invoices before 6/1/2025 are not eligible for reimbursement. Blue Shield of California will not reimburse yearly membership or HMO plans.