LGBTQ+ people have always built family and cared for one another on our own terms, and FOLX was created in that same spirit. We’re honoring that with FOLX Family Membership – 20% off membership for you and the people you call family.
Link at least one family member, and each of you gets 20% off your FOLX membership for as long as you’re members together. Care has always been something we do together. We think our membership should work that way, too.
Who counts as family?
You tell us. Partners (one or more), chosen family, siblings, parents, your person. If they're family to you, they're family to us.
Do I need to prove we're related?
No. We will never ask you to prove who your family is.
Can I add more than one person?
Yes — your family discount works for up to 5 people. Bigger family? Message us and we'll take care of you.
How does my family member get the discount?
Once you all have active FOLX accounts, you fill out our brief form, and then our team will add the discounts within a few days! Make sure your folks have an active FOLX account before completing the form. Accounts in Past Due status are ineligible until the balance is paid.
Do the discounts stack?
Everyone who uses the discount gets 20% off their own membership. It's 20% max per person, no matter what.
What if my family member cancels?
If someone else on your family plan still has an active membership, nothing changes. If you're the last one, you keep your discount through your current billing cycle before reverting to our full price membership, and we'll message you before anything changes. No surprise charges, nothing retroactive.
My family member isn't a FOLX member — can I still do this?
Absolutely! Invite your person(s). They’ll sign up like anyone else (free 10-day trial included for first-time members on our monthly plan) and then you’ll fill out the family membership form. 20% will be applied to active accounts within two business days.
Do I get the discount right away?
Your 20% off membership starts once at least one family member has an active membership. If your family's already on FOLX, that's immediate (within two business days); if you're bringing them on, it starts when they join, after you complete the form. They will get a free 10-day trial (if they’re first-time members on the monthly plan) and the discount will be applied within two business days of you completing the form.
I don't see the discount on my account — why not?
If you don't see the discount on your membership fee and it's been more than two business days since you or your family member completed the form, it likely means you're not eligible just yet. This may be due to one of the following reasons:
- Email Mismatch or No Account: One of the emails provided is not associated with an active FOLX account. This may be due to a typo, a family member signing up with a different email, or them not having created an account yet.
- Outstanding Balance: One or more accounts linked to the submission have an outstanding balance. Please note that accounts in Past Due status are ineligible for the program until the balance is paid.
Due to privacy policies, we are unable to share specific details about accounts other than yours. We recommend checking in with your family member(s) to confirm their details and submitting a new form when you’re all set!
Can this discount be added to past membership fees?
No. The discount will only be applied to future membership fees and cannot be added to previously paid or outstanding membership fees. Note that after you complete the form, it takes up to two business days to be added.
Am I eligible for the discount if I have an outstanding balance?
No. Accounts in Past Due status are ineligible until the balance is paid. Make sure you and your folks have an active FOLX account before completing the form.
Why isn't my employer-sponsored membership eligible?
Your membership is already fully covered by your employer, so there's no fee to discount! You can add family members as dependents in your FOLX account at any time.
More questions? Send us a message.
Related to