How do I book a follow-up primary care appointment?

  • Updated

We want to ensure that you have the best experience possible during your primary care visits. To help us provide the most efficient and effective care, we offer two types of appointment lengths: 15-minute and 30-minute visits. By selecting the appropriate appointment length, you help us ensure that you receive the attention and care you need.

For simpler, quick matters, a 15-minute visit will suffice. If you have multiple concerns or prefer a longer discussion, a 30-minute visit is the best choice. If you’re unsure about which appointment length to choose, our team is here to help. Feel free to send us a message via the Message Center, and we can assist you in making the best decision for your health needs. 

15-Minute Visits

Book an appointment anytime right from your FOLX account

  • Ideal for discussing 1-2 health concerns
  • Perfect for follow-ups, prescription refills, or minor issues

  • Allows for a focused, quick visit to address your immediate needs

30-Minute Visits by request only

Send a message via the Message Center and our Member Navigation team will assist you with scheduling 

  • Best for more complicated medical histories or conditions

  • Suitable for discussing 2 or more new issues

  • Provides ample time for a more in-depth conversation with your clinician.

Please NoteIf you need more time for your visit, your clinician may ask you to book another visit to address any other issues. 

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