Last updated 10/30/2023

Overview

In Florida, people taking Gender Affirming Hormone Therapy (GAHT) must have an in-person visit with a doctor/physician to review and sign an Informed Consent form. The timing requirement of your in-person visit is impacted by whether you have been prescribed GAHT before.

If you started GAHT before 5/17/23, you will need an in-person visit by December 8th, 2023. We can prescribe GAHT for you via telehealth until then! To qualify, you will need to provide documentation of your previous prescription. Once we receive your documentation, we can write you a prescription. 

Document Requirements

You can use any official documents (or a combination of official documents) that contain all the bulleted items below. Each document must have your name written on it and must be clearly attributed to you. We can accept a visit summary, a copy of your medical chart, a summary of your medications from your pharmacy, or a letter with all info from your previous prescriber (on official letterhead).

Each document must clearly list your name, and all bullet points below are required:

1. Your legal name 
2. Medication name + dose
3. Date of prescription (before 5/17/23)
4. Prescriber name
5. Diagnosis associated with your GAHT prescription (anything the previous GAHT prescriber  was using is acceptable; see some examples below; it does not need to include the number code, just the wording of diagnosis, for example)

• Endocrine Disorder 
• Gender Dysphoria 

Sending your documentation to FOLX:

You can upload documentation to the Athena patient portal by following the steps below:

1. Take a picture of all your documentation if it’s in physical form.
2. Log in to the Athena patient portal (Patient Portal).
3. From the Home page, fill out the Have a question for your provider? form.

• Select your provider
• Select Other from the Choose a subject dropdown.
• Enter a message that you’re attaching your psych/social evaluation or previous Rx (or both).

1. Click Attach files, select your documents, and click Open to attach them.
2. Click Send a Message.

Please note: members will only have the messaging and attachment functionality in the Athena Patient Portal once they have had an appointment with their clinician. If you do not have this functionality available or run into issues, you can open a request in the Help Center and attach your documentation there. Our member navigation team will be happy to assist.