For members of NJ, NY, or RI, by state law we aren't able to pay for labs on your behalf so you'll have to pay out of pocket when you go to the lab location of your choice. A discount for the cost of labs will automatically be applied to your account as long as you're a member in one of these states. We will still send your orders to Quest Diagnostics, unless you have a different lab location you prefer us to use. If this is the case, simply tell your clinician during one of your visits or send them a message in the Athena portal.

For members in ND or SD, there aren't any Quest Diagnostics locations for us in your states, so you'll need to find a lab location that is within your price range and that you can travel to. If you need help finding a lab, submit a support ticket and one of our Member Navigators will be happy to work with you to find the right location. If you already have a preferred non-Quest lab in mind, please reach out to your clinical team via the patient portal in Athena to let them know!