If you cancel your FOLX subscription before your first prescription is processed, you will receive a full refund.
If you have already received a 3-month supply of medication, you will be required to pay for the full 3 months, but can cancel before the next 3-month refill is processed. If you choose to cancel your FOLX subscription after you receive your 3-month supply, you will continue to have access to clinical care for the duration of your subscription. Partial refunds are not provided.
If you'd like to cancel your FOLX subscription, submit a support ticket at least forty-eight (48) hours before the applicable monthly processing date of your subscription.